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Posted by on in Employment
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Resilient retail workers are the happiest

Results of a new study show that retail employees are happier with their compensation, manager and job security than peers in other industries.

The research was carried out by employee survey specialist ETS and compared survey findings from over 540,000 workers in retail, financial services, leisure, professional services, media and manufacturing companies.

The 165,000 retail industry employees include staff from major department stores, high street retailers and grocery chains, and scored higher, on average, than their counterparts in other industries across a range of measures:

  • 88% are satisfied with the package of benefits they receive (average is 82%),
  • 86% feel that they are ‘well managed’ (average is 83%), and
  • 87% feel their job is secure (average is 79%).



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