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CIPD survey highlights dangers of neglecting older workers

A recent survey by the Chartered Institute of Personnel and Development (CIPD) has highlighted the need for employers to train and performance manage older workers better or risk falling foul of the law when the Default Retirement Age is phased out. 

 

The survey, ' Employee Outlook: Focus on an Ageing Workforce', questioned 2,000 employees, and found that 51% of workers aged over 65 had not received any training over the past three years, while the average figure across all age groups was much lower, at 32%.

 

The survey also found that older workers were much less likely to have a performance appraisal. Around 44% of employees aged 65 and over had not had their performance formally appraised in the last two years or never, compared to a survey average of 27%.

 

The phasing out of the Default Retirement Age from October means that employers will no longer be able to require employees to retire at a certain age, except in certain limited circumstances. As a result, employers will need to effectively manage their older workers, and ensure that they are full included in any performance management systems. 

 

Dianah Worman, diversity adviser, CIPD, said that:

 

“The removal of the DRA will rightfully put a stop to lazy management of older workers, with employers forced to maximise the talents of an ageing workforce. Failure to address poor performance of older workers may also pave the way for discrimination claims following the phasing out of the DRA if there is a dispute over capability.”

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